Unable to reserve: "Something went wrong. Unable to submit payment, please try again"

[clipperqb]

I've tried a few times today to reserve but I keep getting "Something went wrong. Unable to submit payment, please try again" I've tried CC and GPay. Not sure what's wrong?

 

[Macallan 18]

Paging @scoutdev (he built the reservation system).

 

[4sallypat]

I had the same glitch / error message with my reservation using a card, but changed to Google Pay and went thru.

Funny, the card is the same exact between direct web and Google Pay....

 

[jefrank]

I've tried a few times today to reserve but I keep getting "Something went wrong. Unable to submit payment, please try again" I've tried CC and GPay. Not sure what's wrong?

I initially had that problem as well. Turned out that Amex fraud protections were kicking in but I didn't notice the message on my phone. Once I validated the charge mine, I was able to successfully submit.

 

[travis_88]

I initially had that problem as well. Turned out that Amex fraud protections were kicking in but I didn't notice the message on my phone. Once I validated the charge mine, I was able to successfully submit.

I just submitted my reservation with an Amex card, the payment apparently went through, but I have not received any email or text confirmation. Do you have to wait a long time or do I need to try again?

 

[jefrank]

I just submitted my reservation with an Amex card, the payment apparently went through, but I have not received any email or text confirmation. Do you have to wait a long time or do I need to try again?

I had my email from Scout within a few minutes.