Unable to reserve: "Something went wrong. Unable to submit payment, please try again"

clipperqb

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I've tried a few times today to reserve but I keep getting "Something went wrong. Unable to submit payment, please try again" I've tried CC and GPay. Not sure what's wrong?
 

4sallypat

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I had the same glitch / error message with my reservation using a card, but changed to Google Pay and went thru.

Funny, the card is the same exact between direct web and Google Pay....

Screenshot 2024-10-27 at 12.52.45 PM.jpg
 

jefrank

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I've tried a few times today to reserve but I keep getting "Something went wrong. Unable to submit payment, please try again" I've tried CC and GPay. Not sure what's wrong?
I initially had that problem as well. Turned out that Amex fraud protections were kicking in but I didn't notice the message on my phone. Once I validated the charge mine, I was able to successfully submit.
 

travis_88

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I initially had that problem as well. Turned out that Amex fraud protections were kicking in but I didn't notice the message on my phone. Once I validated the charge mine, I was able to successfully submit.
I just submitted my reservation with an Amex card, the payment apparently went through, but I have not received any email or text confirmation. Do you have to wait a long time or do I need to try again?
 

jefrank

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I just submitted my reservation with an Amex card, the payment apparently went through, but I have not received any email or text confirmation. Do you have to wait a long time or do I need to try again?
I had my email from Scout within a few minutes.
 
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clipperqb

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I had the same glitch / error message with my reservation using a card, but changed to Google Pay and went thru.

Funny, the card is the same exact between direct web and Google Pay....

Screenshot 2024-10-27 at 12.52.45 PM.jpg
Used a different card. Worked.
 
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